Surface Finishing Specialists 820 2121 "Our Focus your Finish"

Privacy Policy



The following sets out how Syntech Distributors Limited (Syntech) will deal with personal information relating to the content and use of its website - (Website) in accordance with its obligations under the Privacy Act 1993 (Act).


This Privacy Policy is intended to be for the benefit of, and enforceable by, Syntech and all its related companies, affiliates or subsidiaries, including (but not limited to) Syntech Leasing Limited and Syntech Australia Pty Limited (Syntech Group) for the purposes of the Contracts (Privity) Act 1982.


In this Privacy Policy the expressions us, we, and our are a reference to Syntech and any member of the Syntech Group, and reference to you is the person visiting the Website or otherwise using our products or services.


Other policies relating to the use of our Website apply, including our "Website Terms and Conditions of Use". It is important that you read and understand these terms in conjunction with the terms of this Privacy Policy

Website Terms and Conditions of Use


By accessing and browsing this Website you agree to be bound by this Privacy Policy and our Website Terms and Conditions of Use. If you do not accept this Privacy Policy or our Website Terms and Conditions of Use you must not use this Website.


We reserve the right to amend this Privacy Policy and our Website Terms and Conditions of Use at any time and if we do we will post an updated version on our Website.

Collection of Information


In using our Website you acknowledge we may collect your contact information (including your name, email address, postal address, phone number and mobile number) and we may also make a record of your visit and log your server address, your domain name, IP address, the date and time of the visit, the pages accessed and documents downloaded, the previous website visited and the type of browser used (together your Personal Information).

Use of Personal Information

We may collect and use your Personal Information to:


a)     send news, information about our products, services and promotions which we believe may be useful to you, unless you tell us not to;


b)     monitor who is accessing the Website;


c)     profile the type of people accessing the Website including analysing trends and statistics;


d)     help us address problems with and improve our Website design, products and services;


e)     protect the security or integrity of our Website and our business; and


f)      confirming and verifying your Personal Information, including electronically matching your Personal Information with information on third party databases.


Disclosure of Personal Information


You acknowledge and agree that we may share your Personal Information with:


a)     any member of the Syntech Group;


b)     any third party that provides services to, or on behalf of us, such as manufacturers, suppliers, mail houses, lawyers, computer system providers and data service and hosting providers, so they can perform those services for us;


c)     reputable research firms engaged by us to carry out customer surveys and conduct market research;


d)     any person necessary to conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law;


e)     any person necessary to enforce our rights under our Website Terms and Conditions of Use; and


f)      any other party authorised by you.

We will not disclose your Personal Information to third parties except in accordance with this Privacy Policy.




A login name and password may be required to visit secure areas of our Website.  You should ensure that your password is kept securely and cannot be discovered by anyone else.


Where we record or store Personal Information that we collect from you, we will take reasonable steps to ensure that such information is kept secure and to prevent unauthorised disclosure.


However we do not warrant, represent or promise that your Personal Information cannot be accessed by an unauthorised person or hacker nor do we accept any liability for any loss or damage (direct or indirect) suffered or incurred by you which has arisen directly or indirectly from the use of our Website, you providing Personal Information to us or any other manner.


We utilise "cookies" which are small data files that are stored on your hard disk so that it can remember something about you at a later time. These enable us to monitor traffic patterns and to serve you more efficiently if you revisit the Website.


A cookie does not identify you personally but it does identify your computer. It is possible to disable the accepting of cookies by your web browser, however doing so may restrict your ability to access some pages and features of our Website.


Unique identifiers are also used to store information about visitor’s preferences, to enable the dynamic display of the Website according to your preferences when you return.

Contracts and Application Forms

You may be provided with alternative means of providing Personal Information to us, other than via our Website. For certain applications and contracts, our standard forms require users to give contact information (like name, phone numbers, postal and email address) which will be collected, used and held in accordance with the terms of this Privacy Policy, the relevant contract or application form and the Act.

Access and Change

Personal Information collected from you and stored by us will be held by Syntech Distributors Limited.


Where your Personal Information may be readily retrieved, you can access it and if necessary shall have the right to request correction where required by notice in writing to us at:


Syntech Distributors Limited

PO Box 19341

Avondale, Auckland 1746



It is your responsibility to inform us of any changes to your Personal Information.